Authors of the present issue


N. 37


Focus section 1

Future Directions of UX Studies: Enriching Experience Evaluation through Diverse Perspectives

Focus section 2

Human-Work Interaction Design Meets International Development


Regular papers



Table of contents 




Liza Arvidsson

has great interest for user research and inclusive design. She graduated with a master’s degree in Interaction Design from Chalmers University of Technology in 2016, where she participated in the research project 'Touch AT!' as a part of her master thesis. She is currently working as a UX Consultant for UX Connections, based in London, where her main focus is user research and including customers in the design process.




Ilhan Aslan

is a postdoctoral academic at the Computer Science department of Augsburg University. In Augsburg, he contributes to the Human-Centered Multimedia Lab's research and teaching activities in multi-modal human-computer interaction and interactive machine learning. He has conducted his Masters research at the Artificial Intelligence lab at Saarland University in Germany, and his PhD research on embodied interaction at the Center for HCI at Salzburg University in Austria. His computing and design research is aimed at testing the current state of human-artefact interfaces and exploring meaningful and desirable future alternatives.




Wolmet Barendregt

is an Associate Professor at the Department of Applied Information Technology at the University of Gothenburg in Sweden. Her research focuses on user-centered and participatory design of (educational) technologies for children, such as games, reading technologies, and social robots.




Barbara Rita Barricelli

is Assistant Professor at the Department of Computer Science of Università degli Studi di Milano (Italy), where she obtained her PhD in Computer Science. Her research interests are Human-Computer Interaction, End-User Development, Computer Semiotics and Semiotic Engineering, Creative and Participatory Design. She has been involved in several International and Italian projects in collaboration with universities, research institutes, and private companies.




Peter Börjesson

is a PhD student at the Department of Computer Science and Engineering at the University of Gothenburg in Sweden. His research focuses on participatory design of collaborative technologies for children in special education.




Robert Broström

is a Senior Technical Leader User Experience at Volvo Car Corporation and Adjunct Professor in Informatics at Halmstad University. He has 20 years’ experience in driving human centered development at Volvo companies and love to see the result of good research end up in customer products. Robert has a PhD in Engineering Psychology from Luleå University of Technology.




Ascanio Ciriaci

is a project manager within INMM®, responsible for fostering relations with public bodies and regulators. Ascanio holds a PhD and degree in Philosophy. He is focused on maintaining communication channels with authorities and decision makers to ensure that development activities are aligned with desired project’s otcomes. For Ithealth he has taken care for usability tests with final users and the Exploitation and Dissemination activities.




Eva Eriksson

is an Assistant Professor at the School of Communication and Culture, Department of Information Science at Aarhus University in Denmark, and a senior lecturer at Chalmers University of Technology in Sweden. Her research focuses on participatory design with children, and interaction design in public knowledge institutions.




Vaike Fors

is an Associate Professor in pedagogy at the School of Information Technology at Halmstad University, and her area of expertise lies in studying how people learn with emerging technologies through visual and sensory ethnography. She has a broad experience of working in projects that straddle academia and industry and new books include Theoretical Scholarship and Applied Practice (Berghahn Books, 2017).




Arminda Guerra Lopes

is a professor at Polytechnic Institute of Castelo Branco, Portugal, for twenty years. She is a research fellow at Madeira Interactive Technologies Institute (M-ITI) in Portugal and, recently, she was visitor professor at Carnegie Mellon University, USA. She had several management duties at her institution: school vice-director, president of the scientific and of the pedagogical boards. Her research interests are mainly: Human Computer Interaction, Technology Intelligence, and Research Methodologies. The focus of her Research is on Social Informatics,Interaction Design,Human Work Interaction Design, Creativity and Innovation, Collaborative Work, and Quality of Life Technologies.  She holds a PhD in Human Computer Interaction from Leeds Metropolitan University in U.K. and has collaborated in different research projects either in Portugal or in internationally.




Agneta Gulz

is Professor of Cognitive Science at Lund University and Linköping University, Sweden. She is director of ETG (The Educational Technology Group). ETG features a dual strategy in the use of digital learning environments as research instruments to explore learning as well as real-world value tools to support learning and instruction in classrooms.




Magnus Haake

is Associate Professor of Cognitive Science at Lund University, Sweden. He's part of the ETG (The Educational Technology Group). ETG features a dual strategy in the use of digital learning environments as research instruments to explore learning as well as real-world value tools to support learning and instruction in classrooms.




Jeannette Hemmecke 

is an occupational psychologist working with groups on organizational change, team development, conflict, learning and knowledge sharing. She received her PhD from the University of Vienna. In her PhD thesis she incorporated activity theoretical principles into a knowledge elicitation process using the Repertory Grid technique in organizational knowledge management. She has more than ten years of working experience in diverse interdisciplinary research projects ranging from organizational learning to social skills in leadership to knowledge management. Before founding her own business, she has been professor of knowledge communications at the School of Informatics, Communications and Media at the University of Applied Sciences Upper Austria in Hagenberg leading research projects with international partners in design as inquiry and semantic web and co-developing the Masters degree program of Communication and Knowledge Media. Her professional strength lies in bringing together a variety of concepts and methods in order to create new conceptual or methodological designs for practice. She combines systemic, solution focused models with personal constructivist concepts and methods as well as activity and practice oriented theories. Moreover, she is interested in the driving force of polarities and their integration in personal and organizational development and growth.




Djilali Idoughi

has obtained his M.Sc. in computer science in 1988 at Glasgow (Scotland) and PhD from the University of Valenciennes (France) in 2008. He is a senior Computer Science lecturer at the University A. Mira of Bejaia (Algeria). His research interests include human–computer interaction, Ubiquitous computing, User eXperience and service design, Service Oriented Architecture and web services technologies.




Hanna Koskinen 

is a Research Scientist at VTT Technical Research Centre of Finland Ltd. She holds a Master of Arts in Industrial Design from University of Lapland with a minor in Work Psychology and Management from Helsinki University of Technology. Currently she is a doctoral candidate at the Department of Design, Aalto University School of Arts, Design and Architecture, Finland. Her research focuses on human factors in complex systems and in particular, design and development of tools for professional use in safety-critical work contexts such as nuclear power plants, electricity grid and work machinery operation. During her over ten years at VTT, she has participated in developing design and evaluation methods and conducted number of human factors and system validations. In addition to her many scientific publications, she has also act as invited expert panellist in Working Groups on Human Dependability on Space Operations and on Multi-Stage Validation of Control Room Designs and Modifications in Safety of Nuclear Installations.




Sabrina Menghini

is the founder of INMM® (In Manibus Meis), an innovative SME, whose main activity is the design, development and production of innovative ‘out of hospital’ medical information systems. These solutions often fall under the category of ‘mHealth’ and include networked systems based on mobile devices such as smart-phones, tablets and personal digital devices. She holds a master’s Degree in chemical Biological Radiological and Nuclear Crisis Management. She is also highly experienced in R&D projects management, marketing and sales management. She is an inventor with 3 patents granted: 1. “Apparatus for guiding assistance operators and first responders” PCT/IT2008/000361 2. System and Method for Aiding an operator in an emergency involving a patient, PCT/IB2016/054842 – WO 2017/037558A1 3. ‘Bio-Ambulance’ N. 102017000063189




Christiane Moser 

is a Customer & User Experience Professional at CUX-Pro and was a Postdoctoral Research Fellow at the Center for Human-Computer Interaction at the University of Salzburg. She holds a PhD in Applied Computer Science from the University of Salzburg, where she focused on child-centered game development. In her research, she was interested in creating valuable and user-driven technical solutions that motivate users to enhance their quality of life. She was responsible for the active and iterative user involvement throughout the entire development process (i.e., user-centered design - starting with the requirements analysis and ending with pilot studies in the field).




Katja Neureiter

is Scientist at the AIT since October 2017. She has completed her Master's Degree in Sociology at the University of Salzburg with the focus on methods of empirical social research, and finished her PhD in Human-Computer Interaction at the University of Salzburg. Thereby, she investigated the interrelation between Social Presence and Social Capital and focused on the potential of (video-)mediated communication technologies to facilitate connectedness and the development of valuable and beneficial relationships among cooperating parties. Before she joined the AIT she was a postdoctoral research fellow at the Center for Human-Computer Interaction, University of Salzburg, where she was working on several national and European research projects in the field of Active and Assisted Living (AAL). Her main research interests are in the field of online collaboration, (video)-mediated communication, and user-centered design in AAL.




Leena Norros

Research professor (emerita) is a psychologist and works on the problems of cognitive ergonomics in complex industrial systems. She worked over 30 years at the Technical Research Centre of Finland Ltd where she led a human factors research team. She studied at University of Helsinki and prepared her doctoral thesis on decision theory at the Technical University of Dresden. She completed her studies at the Helsinki University where she took her PhD. Currently she acts as docent (adjunct professor) at the University of Helsinki. She has developed an original research approach labelled the Core-Task Analysis that builds a synergy of cultural-historical activity theory, systemic work domain modelling and the pragmatist conceptions of human conduct with the aim of understanding human conduct in complex environments. This approach has been applied in many safety critical work domains, like nuclear power plants, health care, or maritime transportation, and also to other complex work domains, like agriculture. She has about 225 scientific publications in international journals, books and conference proceedings. 




Katalin Osz

is a User Researcher at Volvo Cars and previously, a postdoctoral researcher at Halmstad University. She has a PhD in Built Environment from the School of Civil and Building Engineering at Loughborough University and MSc. in Culture and Society from the London School of Economics and Political Science. She has previously worked at various applied interdisciplinary design research projects.




Linda Persson

obtained a master's degree in Interaction Design from Chalmers University of Technology in 2016. She participated in the research project Touch AT! as a part of her master thesis. Since then she has been working as a UX-design consultant for Quality Think in Gothenburg




Sarah Pink

is Professor of Design and Emerging Technologies in the Faculty of Art, Design and Architecture (MADA) and the Faculty of Information Technology at Monash University, Australia. She is also International Guest Professor in the Department of Information Technology at Halmstad University Sweden and in the School of Design at Loughborough University, UK. Her most recent books include Anthropologies and Futures (2017), Uncertainty and Possibility (2018) and Atmospheres and the Experiential World (2018). 




Ivane Randelshofer

is the UX Supervisor for the Ubisoft studios located in Germany. With her main focus on user-centered design and envisioning information, she believes it’s the players’ right to enjoy seamless and memorable gaming experiences without any frustration. Together with her team, she works on studio-level, contributing to multiple games in different development stages and supports producing and development teams by providing UX services and establishing research processes. Apart from that, she is also a lecturer for UX and interaction design at various international universities. Prior to joining Ubisoft, Ivana worked as a research fellow at the Center for Human-Computer Interaction in Salzburg, Austria. She holds a Master in Arts and is currently working on her PhD in HCI.




Alessandro Rizzi

is Full Professor at the Department of Computer Science at the University of Milan, teaching Fundamentals of Digital Imaging, Human-Computer Interaction and Colorimetry. From 1990 his research has been in the field of colour, digital imaging and vision.  He is particularly focused on colour, visualisation, photography, HDR and on the perceptual issues related to digital imaging, interfaces and lighting. Rizzi is the head of the MIPS Lab at the Department of Computer Science and was one of the founders of the Italian Colour Group, Secretary of CIE Division 8, IS&T Fellow and Vice President. In 2015 he received the Davies medal from the Royal Photographic Society. He is co-chair of the IS&T Conference “Color Imaging: Displaying, Processing, Hardcopy and Applications”, a member of several programme committees of conferences related to colour and digital imaging, and author of about 300 scientific works.




Annie Rydström

is a Technical Expert at Volvo Cars. She has a PhD in Engineering Psychology and a long experience in the automotive industry in the area of Human-Machine Interaction and User Experience. She has been part of the development as a user researcher as well as been leading and participating in several research projects. 




Ahmed Seffah

is a professor of human-centered software engineering at Lappeenranta University of Technology, Finland, and co-founder of the CODER Living Lab for Co-Design, innovation, and experimentation with user experiences. His research focuses on human-centric design methods, patterns, design theory, usability and sustainability in software services and systems. Seffah received a PhD and HDR in software engineering from the University of Lyon, France.




Björn Sjödén

is an Assistant Professor in Educational Science and has a Ph.D. in Cognitive Science. He currently works within teacher education at Halmstad University, Sweden.




Christian Stary

holds a PhD (1988) and a Diploma (1984) in usability engineering from the Vienna University of Technology (TU Wien), where he completed his Habilitation (venia docendi) in 1993. He is currently a full professor in Business Information Systems at the JKU Department of Business Informatics-Communications Engineering. He also chairs the JKU Knowledge Management Competence Center. At JKU he is Department Head and Study Admission Chair. Christian Stary is the Chair of ICKM (International Council of Knowledge Management) and Austrian representative of the S-BPM steering committee. He is past president of SOL Austria (2012-2016). His research interests are work knowledge elicitation and modelling, learning support and organizational development. He teaches courses in distributed systems, business engineering, and knowledge management. His research is focused in transdisciplinary method engineering and socio-technical system design.  




Petra Sundström

is Head of Digital Business Development at Sandvik and has before that upheld a similar position with Husqvarna Group. She is also Chairman of the Board of Directors of IoTSweden, one of 17 government initiatives addressing focus to innovation in the technical sector. Petra holds a PhD in Human Computer Science but left research for a career in industry in 2014. Both in her Research and Industry careers Petra is a strong believer of multidisciplinary design, and puts emphasis to the human, business and technology aspects equally in every new design she puts forward. Going digital this becomes especially important in industry as the tradition of the silo organization is strong.




Betty Tärning

has a Ph.D. in Cognitive Science and currently works as a Researcher at Lund University. She is part of the Educational Technology Group in Lund. The group features a dual strategy in the use of digital learning environments as research instruments to explore learning as well as real-world value tools to support learning and instruction in classrooms.




Olof Torgersson

is an Associate Professor at the Department of Computer Science and Engineering at Chalmers University of Technology and University of Gothenburg in Sweden. His research focuses on user-centered and participatory design of (mobile) technologies for children and digital seniors. 




Karim Touloum

is currently a Ph.D. student at the university A. Mira of Bejaia, Algeria. He received his B.Sc. degree in 2006 in Computer Science and the Master degree in 2009 at the University of Bejaia (Algeria). His research interests are Human-Computer Interaction (HCI), Software Engineering (SE), Service Design, User eXperience and Service Oriented Architecture (SOA).




Manfred Tscheligi

is a full professor of Human-Computer Interaction at the University of Salzburg. He holds a PhD in social and economic sciences and is Head of the Center for Human-Computer Interaction, the Christian-Doppler-Laboratory of Contextual Interfaces and is heading the Business Unit Technology Experience at the Austrian Institute of Technology (AIT). He has done pioneer work in this field and established it in Austria and is a member of different expert groups and very active in international research. He is the author of numerous publications and is a distinguished speaker at conferences and seminars. Among these, he has been responsible for more than 200 national and international projects.




Stefano Valtolina

is an Assistant Professor at the Department of Computer Science of the Università degli Studi di Milano, Italy. He obtained his PhD in “Informatics” from Università degli Studi di Milano and a MSc in Computer Science from the same university. His research interests lie at the intersection between End-user Development, Human-Computer Interaction, Creative Design, as well as studies in semantic, social and cultural aspects of information. In this context, he has taken part in several national and European Projects in different applicative contexts.




Maja van der Velden

her research is focused on the design and impact of emerging technologies, in particular the interaction of technologies with people, societies, and planet, with sustainability impacts of electronics design, youth and health informatics, and the impacts of digitalization on local knowledges as special interests. Informed by Science and Technology Studies, Systems Thinking, and critical theories of technology, she pursues topics in the field of design, human computer interaction, and information systems. These interests are also reflected in her teaching, in which she work with a critical constructivist learning methodology, actively involving students in exploring the social and ethical effects of technology design and use.